Privacy Policy

Muon Media Ltd t/a Silver Shield Media (referred to as the "Company," "We," "Us," or "Our") is committed to protecting your privacy. This Policy provides our policies and procedures for collecting, using, and disclosing your information when you access or use Our website and associated services (the "Service").

By using the Service, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information described in this Privacy Policy.

1. Information We Collect and Store

1.1 Personal Contact Information (Voluntary)

When expressing an interest in obtaining additional information or registering to use the Services, We require you to provide personal contact information, such as your name, company name, address, phone number, and email address (collectively, "Personal Contact Information").

1.2 Billing Information (When Purchasing Services)

When purchasing the Services, We require you to provide financial and billing information, such as billing name and address, and credit card number ("Billing Information").

Billing Information Handling: The Company does not store any Billing Information on its servers. Instead, we use a trusted, third-party payment provider, such as Stripe (www.stripe.com), to store and process all payment-related transactions.

1.3 Data and Diagnostic Information

Using the Service, you may be able to create, upload, store, and share information ("Data"). If you run into technical errors, the Company may obtain a crash report and logging information documenting the error ("Diagnostic Information"). Additionally, certain login information is maintained in a cookie stored locally on your computer in order to streamline the login process.

1.4 Analytics Information (Automated)

As you navigate Our website, We collect information through the use of cookies and Web beacons ("Analytics Information"). This includes standard information from your web browser, your Internet Protocol ("IP") address, and the actions you take on Our website (such as web pages viewed and links clicked).

2. How We Use Your Information

Personal Contact Information: We use this primarily to administer our Services to you, provide customer service, manage your account, and deliver updates and product announcements. We use this information solely for the purpose of administering and improving our Services to you.

Analytics Information: We use your Analytics Information in conjunction with services such as Google Analytics to monitor and analyze the use and technical administration of the Services, and to verify user authorization required for the Services.

Advertising: We use associated data to display advertisements tailored to your personal characteristics, interests, and activities.

3. Cookies, Pixels, and Tracking Technologies

3.1 Use of Tracking

We utilize a standard technology called cookies, server logs, and social media pixels. These pixels allow social media sites and third-party vendors, including Google, to track visitors to Our site to tailor personalized advertising messages based on your prior visits to our site and/or other sites on the Internet.

3.2 Your Control Over Tracking

You can change your browser settings to delete cookies that have already been set and to not accept new cookies. You may also opt out of personalized advertising by visiting Ads Settings or by visiting the Network Advertising Initiative at www.aboutads.info.

4. Disclosure and Sharing of Private Information

4.1 Sale of Personal Information

The Company does not sell, rent, or trade your private information to any third parties in any way.

4.2 Service Providers and Business Partners

We share information with service providers under contract who help with our business operations such as: payment and order processing, fraud investigation, bill collection, information management, and analytics. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.

4.3 Co-Branded Partners and Third-Party Applications

If you sign up for Our Service through a link from a co-branded partner's website, We will share with that partner your name, e-mail address, and physical address to provide enhanced integration. Additionally, while We provide the ability to link your Data to third-party sites (e.g., Facebook, Twitter), We cannot be held responsible or liable for how these third-party sites use such links.

4.4 Legal and Corporate Disclosure

Legal Process: We disclose information in response to a subpoena, warrant, court order, or other comparable legal process. If the subpoena seeks information about an identified subscriber, we will make reasonable business efforts to contact the subscriber(s) before providing information, though this cannot be guaranteed in all cases.

Corporate Changes: In the event the Company is acquired by another company or merges, your information would be part of the assets transferred. You will be notified via prominent notice on the site for 30 days after a change of ownership or control.

Fraud and Safety: We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to protect our rights, your safety, and the safety of others.

5. Security and Data Location

5.1 Information Security

We employ commercially reasonable methods, including using standard security protocols (like Secure Sockets Layer, or SSL), to ensure the security of the information you provide to us. Email is not recognized as a secure medium of communication. We request that you do not send private information to us by email.

5.2 Data Storage Location

We collect, store, and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers.

5.3 Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Services, or as required to fulfill contractual or legal requirements.

6. Visitor Rights and Compliance

6.1 European Union (GDPR)

If you are within the European Union, you are entitled to rights including the right to request access to, rectification or erasure of your Personal Data, to object to or request restriction of processing, and the right to data portability. You have the right to withdraw consent at any time.

EU-Specific Email Consent: We will only enroll you to receive our free email newsletter if you affirmatively consent to it.

6.2 California (CCPA)

If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information.

6.3 Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

6.4 Community Content

Our Services may include publicly accessible community services such as blogs or forums. Please be aware that any information you provide in these areas may be read, collected, and used by others who access them.

7. Policy Changes and Contact Information

7.1 Policy Changes

If we decide to make material changes to our Privacy Policy, we will notify you by e-mail through the primary e-mail address specified in your account and/or post those changes to this Privacy Policy on the Website homepage prior to the changes taking effect.